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Closing or deactivating a Dailybot account

Closing or deactivating a Dailybot account

Dailybot does not have a self-service “delete my account” button under My account. An account is closed by deactivating the member inside the organization, which an Org Administrator does from Members. This article explains how that works, what to do if you are a member who wants out, and how it differs from deleting the whole organization.

How account closure works in Dailybot

Closing a Dailybot account means deactivating the member in the organization. Deactivating a member:

  • Stops all bot reminders, check-in prompts, and messages for that person.
  • Removes them from the billable seat count if the organization is on a paid plan.
  • Blocks them from logging in and using Dailybot.

For all practical purposes, deactivation is how you close an account. Only an Org Administrator can do it.

Deactivate a member (Org Administrator)

  1. Click Settings in the sidebar, then select Members.
  2. Find the person in the member list (use the search box if needed).
  3. Click the three-dots menu at the end of their row.
  4. Choose Deactivate member.

The member loses access right away and stops receiving bot messages. On a paid plan, your seat count updates accordingly – see Moderating the number of users on your bill.

Deactivating yourself as an admin: If you are an Org Administrator and want to remove yourself, first assign the Org Administrator role to another member so someone can keep managing the organization, then have them deactivate you.

If you are a member (not an admin)

Members cannot deactivate their own account. To be closed out, ask an Org Administrator of your organization to deactivate you from Settings → Members.

While you wait, you can stop the bot from interacting with you – without affecting anyone else – by sending disable to Dailybot in chat. This turns off prompts and reminders for your account only; send enable to turn them back on. See Native commands Dailybot accepts in chat.

Fully deleting your account data

Deactivation removes access and stops billing, but some historical data may be retained for a period under Dailybot’s retention policy. If you need your personal data erased (for example, a GDPR request), follow Requesting data deletion or open a support ticket.

This is not the same as deleting the organization

Deactivating a member affects only that one person. Removing the entire workspace – all members, integrations, and data – is a separate, admin-only action. See Deleting your organization.