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Working with multiple Dailybot organizations (switching, isolation, billing)

Working with multiple Dailybot organizations (switching, isolation, billing)

It is normal to belong to more than one Dailybot organization – typically because you consult for several companies, you have a personal/test org plus a work org, or you joined a new company and your old org is still around.

This article explains how the org switcher works, what is shared across orgs and what is not, and where the bill lands.

How the org switcher works

  1. Sign in to app.dailybot.com.
  2. Top-left corner: click the organization name (or the workspace icon).
  3. A dropdown lists every org your current chat identity belongs to.
  4. Click an org to switch.

Each org has:

  • Its own check-ins, kudos, automations, members, integrations.
  • Its own billing (each org has its own plan and invoice).
  • Its own role for you – you can be Admin in one org and Member in another.

Switching the org in the web app does not switch the chat workspace. The chat platform identifies the org from the workspace / channel where the bot is installed.

Same email, different orgs

If two of your orgs share the same email (typical when you used the same Slack workspace for both):

  • The org switcher should list both under one login.
  • If you only see one, the other org may be tied to a different chat identity (a different Slack workspace or Teams tenant). Sign in via the chat workspace where that org lives.

“Why am I seeing another team’s check-ins?”

If you log in and see content you do not recognize, you are very likely in the wrong org. Click the org name in the top-left to confirm; switch to the right one.

If two orgs are mirroring each other (you see the same check-ins twice), they are probably two separate organizations created accidentally – contact an Org Admin or support to consolidate; do not delete one without checking what data it owns.

Isolation between orgs

What is shared across orgs What is NOT shared
Your login identity (the chat / email you use). Check-ins, kudos, automations, integrations, roles.
Your personal profile (name, avatar from the chat platform). Members lists (an admin in one org has no power in another).
Some chat preferences (Slack DM with the bot). Billing and seat counts – each org has its own plan.

If your auditor asks “is data from org A isolated from org B?”, the answer is yes: orgs are separate logical environments.

Billing across multiple orgs

Each org has its own:

  • Plan (Free / Pro / Enterprise).
  • Billing email.
  • Invoice and payment method.

You can be:

  • Admin and billing owner of org A on the Pro plan, monthly.
  • Member of org B on the Free plan – you do not pay for B.

If you bought Dailybot for multiple companies you operate, each org is a separate contract. If you want a single contract covering multiple orgs (volume discount), contact sales.

Leaving one org without losing access to others

  1. Open the profile menu in the org you want to leave.
  2. Choose Leave organization (label may vary).
  3. Confirm.
  4. The switcher will now show one less org. The remaining ones keep your role and data untouched.

If you are the only Admin of an org you want to leave, promote someone else first (see transfer admin).

“I want to merge two orgs into one”

Merging is not self-serve. Contact support with:

  • Both org names and IDs.
  • Which org should be the survivor (the one that keeps history and billing).
  • Whether you accept that data outside the survivor will be archived / lost.

Merge is rare and usually irreversible – be deliberate.