We're always looking for teammates that are passionate about technology, remote work and building great products.
Current openings
If you don't see an opening that matches your profile and you're still keen to join us because you know you'll make great impact, then just send us an email at join@dailybot.com and introduce yourself.
Software Developer — Backend Software Engineer
We as developers are building the core and all the pieces of our beloved DailyBot. You'll be contributing to the full cycle of software development, helping us understand our users, what to build, then creating experiments or writing solid code to ship a product feature to our live environment.
We're a super tech driven team, we love learning, we love quality and we love continuous improvement. We run daily stand-ups (of course with DailyBot), and weekly retrospectives, we mix retrospectives, sometimes we do it via bot and sometimes we do it via Zoom call.
We hate meetings and we have a nice culture of writing. As a remote team, great communication is key.
Some of your responsibilities
- Define technical strategy, back-end architecture and build technology roadmap
- Plan features and write technical specs, estimate and help other team members on doing the same
- Write scalable code and features, writing understandable code, and writing proper tests
- Review own-code and others' code in pull requests, have peer-programming sessions when needed
- Educate the rest of the team on best practices
About you
- You have super powers in Python3, and of course, you love Python. Ideally you have experience with Django Rest Framework
- You're familiar with Cloud platforms and you have experience either with AWS, Google Cloud or Azure
- You know how to optimize software, databases and you have great abilities of pinpointing analysis when solving a problem
- You've been building software for several years, you're solid in back-end development but you feel you can also jump in frontend or any other language because you just understand the fundamentals of computer science
- You're eager to learn new programming languages and take on new challenges
- You're fluid when reading or writing in English. You speak Spanish
- We welcome both humans and aliens, but no zombies
The remuneration and perks are defined based on your experience.
Apply now by sending your introduction letter and CV at join@dailybot.com
Customer Success Manager
A Customer Success Manager in DailyBot is a key role responsible for developing relationships with our customers. You'll be helping our customers understand the product, implement new use cases and solve incidents.
You'll be working closely with our product development team to identify new features or changes that are required in order to make our customers and users happy. You'll be contributing to a better product engagement and user retention.
Some of your responsibilities
- Establish user support goals and create milestones for the support team
- Assist customers as needed with setting up and navigating our software features
- Create documentation in English, with great quality
- Review concerns and complaints and seek to improve all aspects of the customer experience
- Collaborate with product and technology development teams in order to prioritize features
- Optimize and oversee processes within the company that actively enhance the customer experience
- Test and make QA of our product to identify possible bottlenecks that our customers will face
About you
- You can speak Spanish, which is important because a part of our team uses Spanish in the day to day, so this will make things easier for everyone
- You have excellent English communication skills, reading/writing English is fully required as English is our primary language when interacting with customers
- Experience building brand image and promoting value through customer experience
- Technical skills are required, you should feel comfortable using technology and you should gain deeply knowledge of our own product
- You understand how important processes are, you have experience defining or optimizing processes
- You have previous experience on customer success or user support roles
- Having a bit of experience in Quality Assurance of tech products is a plus
The remuneration and perks are defined based on your experience.
Apply now by sending your introduction letter and CV at join@dailybot.com
